Returns and Replacements

Due to the nature of our products, Acqua Coins adheres to a strict return policy.

Items returned within seven (7) days of receipt may be returned for a refund of the price paid at purchase only if such items are returned undamaged, unopened (if applicable) and in original packaging. You must contact Customer Service to receive an RMA number before returning your purchase.

Customers must take great care with items through return transit. If purchases are received by us in damaged condition it will be deemed as customer responsibility and we will not be able to refund your purchase.

Replacements and exchanges may be made within seven (7) days of receipt. Items must be returned in new, undamaged, unopened (if applicable) and original packaging. If the reason for a return or exchange is due to the control of Acqua Coins (i.e. faulty packaging, misrepresentation, etc.) we will gladly also refund your shipping cost back to us (so long as return shipping is equal or less in value to the method in which the item was shipped to you).